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DIAPERAPS OFFERS A 100% MONEY BACK GUARANTEE
Refund Policy: We will gladly refund your full purchase price (minus shipping) on unused products returned within 90 days of purchase date. Mail the product back to us along with a copy of your receipt to: Diaperaps Refund Desk, POB 33875, Granada Hills, CA 91394. We would appreciate knowing why you are returning the product. You can expect your refund 4-6 weeks from the time we receive your package. We're sorry, but we cannot give refunds on used or laundered diapering products.
Exchange Policy: Exchanges on new products can be made within 90 days of purchase date. If it was our mistake, then we will pay the shipping charges. Used Merchandise with defects will be promptly exchanged in the same size only. We consider the product defective if it did not last for three months. Please remember that while many customers can use our diapering products for more than one child, this product endures constant use and heavy laundering and cannot be guaranteed for longer than 3 months use. The use of high temperatures and/or chlorine bleach will void this warranty. Please include a copy of your receipt or invoice when sending merchandise back for replacement. We will make every effort to re-ship your product within one week. |
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